Sample Short Survey

Where does your business stand on AI maturity?

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Question 1/4

How much human effort is required to execute repetitive or routine processes in your organization?

1 ▲ Processes are fully manual Processes are fully manual; employees handle all tasks step-by-step.

1 Processes are fully manual; employees handle all tasks step-by-step.

2 ▲ Technology assists with routine tasks Technology assists with routine tasks, but humans oversee every step.

2 Technology assists with routine tasks, but humans oversee every step.

3 ▲ Systems handle routine tasks Systems handle routine tasks, and humans validate or make adjustments as needed.

3 Systems handle routine tasks, and humans validate or make adjustments as needed.

4 ▲ Systems handle most processes Most processes are handled by systems, with occasional human involvement for exceptions.

4 Most processes are handled by systems, with occasional human involvement for exceptions.

5 ▲ Minimal human intervention Processes operate end-to-end with minimal human intervention or oversight.

5 Processes operate end-to-end with minimal human intervention or oversight.

Next question

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Question 2/4

To what extent do your systems or tools make decisions without requiring manual input?

1 ▲ Systems perform only as programmed Systems perform only what they are explicitly programmed to do.

1 Systems perform only what they are explicitly programmed to do.

2 ▲ Systems can suggest actions Systems can suggest actions but require approval for every decision.

2 Systems can suggest actions but require approval for every decision.

3 ▲ Systems work collaboratively Systems work collaboratively with employees, sharing insights and decisions.

3 Systems work collaboratively with employees, sharing insights and decisions.

4 ▲ Systems make independent decisions Systems make decisions independently in most cases, with humans monitoring exceptions.

4 Systems make decisions independently in most cases, with humans monitoring exceptions.

5 ▲ Systems handle complex decisions Systems independently handle decisions, even in complex or unpredictable scenarios.

5 Systems independently handle decisions, even in complex or unpredictable scenarios.

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Question 3/4

How often do your processes contribute to the creation of new strategies, solutions, or outputs?

1 ▲ Focus is solely on predefined tasks Processes focus solely on executing predefined tasks without creating anything new.

1 Processes focus solely on executing predefined tasks without creating anything new.

2 ▲ Processes provide data or insights Processes provide data or insights that help inform new ideas or strategies.

2 Processes provide data or insights that help inform new ideas or strategies.

3 ▲ Processes and employees co-create Processes and tools help employees co-create or innovate within defined parameters.

3 Processes and tools help employees co-create or innovate within defined parameters.

4 ▲ Processes generate new solutions Processes regularly generate new solutions, designs, or ideas without significant human involvement.

4 Processes regularly generate new solutions, designs, or ideas without significant human involvement.

5 ▲ Processes develop novel solutions Processes independently develop novel solutions or strategies with little to no human input.

5 Processes independently develop novel solutions or strategies with little to no human input.

Next question

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Question 4/4

How well do your systems or processes adapt to changes or recover from disruptions?

1 ▲ Processes require manual updates Processes require manual updates and intervention to handle changes or issues.

1 Processes require manual updates and intervention to handle changes or issues.

2 ▲ Processes adjusted with guidance Processes can be adjusted with guidance from employees.

2 Processes can be adjusted with guidance from employees.

3 ▲ Processes improve over time Processes improve over time based on feedback but still require human monitoring.

3 Processes improve over time based on feedback but still require human monitoring.

4 ▲ Processes automatically adapt Processes automatically adapt to changes or disruptions with minimal input.

4 Processes automatically adapt to changes or disruptions with minimal input.

5 ▲ Processes continuously learn Processes continuously learn, improve, and recover independently.

5 Processes continuously learn, improve, and recover independently.

Submit

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Your AI maturity level is:
Automation (stage 1) → Machine Learning (stage 2)

1 1.9

AI is automating routine tasks, but decision-making still relies on human input. Moving to Machine Learning means using AI to generate insights and assist decisions.

What to focus on next:

Identify Data-Driven Opportunities: Focus on processes that generate useful data (e.g., sales trends, customer feedback) and explore how insights from this data could improve decision-making.

Reduce Decision Bottlenecks: Look for areas where repetitive decisions slow down the business and explore tools to provide smarter, faster recommendations.

Standardize Process Metrics: Ensure your business is consistently measuring performance, so you can start using historical patterns to guide future decisions.

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Your AI maturity level is:
Machine Learning (stage 2) → Human-AI Hybrid (stage 3)

2 2.9

AI provides insights, but humans still act. The next step is enabling AI to execute within guardrails and build trust through collaboration.

What to focus on next:

Improve Decision Quality: Use systems to support employees in making more accurate, data-informed decisions, such as forecasting demand or optimizing resource allocation.

Foster Collaboration Between People and Systems: Create workflows where employees can validate, adjust, or enhance system outputs to build trust and improve results.

Expand Smarter Processes Across Teams: Identify additional areas—such as marketing, customer service, or operations—where smarter tools could improve efficiency and outcomes.

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Your AI maturity level is:
Human-AI Hybrid (stage 3) → Generative AI (stage 4)

3 3.9

AI supports decisions, but not creation. Advancing means using AI to generate content, ideas, and solutions that drive commercial impact.

What to focus on next:

Automate Creative Tasks: Focus on processes like drafting customer communications, developing marketing materials, or creating business proposals to save time and scale output.

Encourage Innovation Through Technology: Use generative tools to help teams develop new ideas, like product concepts or personalized customer experiences.

Streamline Content-Heavy Workflows: Identify functions like sales, customer service, or marketing where significant time is spent on content creation and explore tools to automate these efforts.

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Your AI maturity level is:
Generative AI (stage 4) → Agentic AI (stage 5)

4 5

AI creates content but needs oversight. Agentic AI acts independently, adapting in real time and driving decisions across the business.

What to focus on next:

Empower End-to-End Autonomy in Complex Areas: Identify workflows that are dynamic and time-sensitive (e.g., real-time customer support, inventory management) and allow systems to act independently with clear guardrails.

Adapt to Rapid Market Changes: Leverage systems that can monitor and respond to changing market conditions or customer behaviors without manual intervention.

Focus on Strategic Innovation: Use self-sustaining systems to continuously drive innovation in areas like product development, service delivery, or operational efficiency.

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