Overview:
Analytics, AI, and machine-learning technologies are changing how insurance companies acquire, retain, engage, and service customers. More frequent and real-time reporting is now possible. Questions that used to be difficult or impossible to answer can now be addressed.
In this panel session, senior executives from leading insurance organizations share observations from the front lines of the data revolution in claims, underwriting, and sales. We hear first-hand accounts on how data is transforming traditional service models and processes to make way for the new.
Key Takeaways:
- The implications data disruption will have on insurance group leaders, their employees, and the greater industry ecosystem including Insurtech
- Hear what challenges and opportunities lay ahead as data-driven approaches reshape the insurance buying experience
- Learn from case studies and experience how to optimize new technologies to drive more effective sales outcomes
